Last updated: August 30, 2026
Information you provide
TrustPoint Strategic Solutions may receive information you choose to provide through the consultation form, such as your name, email address, role, property or community name, location, and the reason for your inquiry. You decide how much initial context to share. The form is intended for a general description of your situation and should not be used to send account credentials, full financial records, privileged communications, or sensitive information about residents or employees.
How information is used
Information is used to respond to inquiries, evaluate a potential engagement, provide requested services, maintain business records, and protect the security and lawful operation of the business. For example, the details in a request may be used to understand the type and location of the property, identify the general subject of the concern, prepare for a discovery conversation, and determine whether the requested assistance fits TrustPoint’s services.
Confidentiality and sharing
TrustPoint does not sell personal information. Inquiry details are not shared with management companies or vendors without your explicit consent, except when disclosure is required by law or reasonably necessary to protect legal rights and security. When outside professional or technical support is needed for normal website or business operations, access should be limited to what is reasonably necessary for that purpose.
Website data
This website does not set advertising or analytics cookies. Standard server logs may record technical information such as an IP address, browser type, requested page, and access time for security, diagnostics, and site operation. This technical information helps identify errors, maintain availability, and respond to suspicious or abusive activity; it is not used on this website to build advertising profiles.
Data retention and security
Information is retained only as reasonably necessary for the purposes described above and applicable legal or business requirements. The appropriate period may depend on whether an inquiry becomes an engagement, whether follow-up is expected, and whether records must be kept for legitimate administrative or legal reasons.
Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. Do not send highly sensitive records before arranging an appropriate exchange method. If you believe information was submitted by mistake, use the contact page to explain the situation.
Your choices
You may request access to, correction of, or deletion of personal information, subject to applicable legal and recordkeeping requirements, through the consultation request form. Please provide enough information to identify the earlier request and understand what you would like TrustPoint to do. Additional information may be needed to confirm identity before acting on a request involving personal information.
Policy updates and contact
This policy may be updated when website practices, business needs, or applicable requirements change. The “Last updated” date at the top of the page indicates the version currently published.
Questions about this policy may be submitted through the contact page. The publisher’s legal contact information appears only in the legal notice.